HP 3 year Pickup and Return w/SmartFriend Pro Notebook Hardware Support

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  • Brand : HP
  • Product name : 3 year Pickup and Return w/SmartFriend Pro Notebook Hardware Support
  • Article code : U31X3E
  • Category : Warranty & Support Extensions ✚
  • Data-sheet quality : created byHP
  • Product views : 883
  • Info modified on : 21 Apr 2023 11:45:42
  • Bullet Points HP 3 year Pickup and Return w/SmartFriend Pro Notebook Hardware Support :
    • - Virus removal
    • - Error Troubleshooting
    • - “How-to” assistance
    • - Software installation and configuration
    • - Connectivity assistance
    • - Block unwanted tracking
    • - Phishing and identity theft
    • - Parental control setup and troubleshooting
    • - Software application usage assistance
    • - Software configuration and installation assistance
    • - PC connectivity assistance
    • - PC security assistance
  • Long product name HP 3 year Pickup and Return w/SmartFriend Pro Notebook Hardware Support :

    3 year Pickup and Return w/SmartFriend Pro Notebook Hardware Support

  • HP 3 year Pickup and Return w/SmartFriend Pro Notebook Hardware Support :

    Reduce the hassle of today’s remote learning environments with HP SmartFriend Pro, easily accessible phone support for any PC[1] that helps students stay engaged, gives parents the help they need, and lets faculty offload everyday troubleshooting so they can prioritize their students and learning plans.

  • Short summary description HP 3 year Pickup and Return w/SmartFriend Pro Notebook Hardware Support :

    HP 3 year Pickup and Return w/SmartFriend Pro Notebook Hardware Support, Pickup and return, Offsite, In warranty, Standard workdays - 9 hours, 3 years, Repaired within 3-7 business days

  • Long summary description HP 3 year Pickup and Return w/SmartFriend Pro Notebook Hardware Support :

    HP 3 year Pickup and Return w/SmartFriend Pro Notebook Hardware Support. Support type: Pickup and return, Place of service: Offsite, Warranty coverage: In warranty

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Reasons to buy
  • A student’s tech buddy
    Available around the clock, HP SmartFriend Pro troubleshoots any tech issues students may have – big or small – so they can stay focused on learning with their peers and teachers.
    Keep students learning in the event of unplanned technical issues with on-call phone support, providing a certified technician to assist with troubleshooting and resolving problems that may arise at a moment's notice.
    Easily accessible HP support allows each student to remain productive by resolving technical issues. On school grounds, at home, or wherever schoolwork gets done – HP SmartFriend Pro is just one call away.
  • A parent’s helping hand
    By phone or secure remote access,[2] parents can use HP SmartFriend Pro from the comfort of their home, delivering judgment-free expertise when they need it most to minimize the distraction of technology disruptions for their student.
    Parents can rest easy and take advantage of convenient phone support, no matter the brand of their student’s hardware. Each technician is knowledgeable across HP hardware, as well as other operating systems and manufacturers, so we can help all parents and students when they need it.
    No need to be a technical expert. A helping hand is available 24/7 to walk parents and students through each step in assisting and troubleshooting any unplanned technical issues.
  • A school’s lifeline
    With accessible remote support, faculty can offload troubleshooting tasks to HP SmartFriend Pro, giving them back the time to focus on their students’ education.
    HP’s knowledgeable experts are available to help in any capacity to keep students more productive and engaged in remote learning environments. HP SmartFriend Pro technicians help improve student performance by resolving everyday issues when they happen.
    Even when offloading time-consuming tasks from faculty and helpdesks, HP can provide reporting based on the interactions with HP SmartFriend Pro technicians to quantify the impact reduced tech disruptions have on the student learning experience.
    Institutions may not have full capabilities to support remote learning – HP is here to help. With over 75 years of innovating technology and solving problems for users, HP SmartFriend Pro resolves any technical issue remotely while providing excellent customer service at a reasonable price.
Specs
Supplier features
Support type Pickup and return
Place of service Offsite
Warranty coverage In warranty
Coverage details Standard workdays - 9 hours
Duration 3 years
Response time Repaired within 3-7 business days

Supplier features
Service method Depot repair
Additional information Includes HP SmartFriend support
Additional support option SmartFriend Pro
Care Pack type Electronic
Coverage period 36 month(s)
Warranty type S
Logistics options Courier pick up and return
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Disclaimer HP 3 year Pickup and Return w/SmartFriend Pro Notebook Hardware Support :

[1] HP SmartFriend Pro supports any major brand of computer and tablet running Microsoft Windows, OSX, iOS, Android, or Chrome OS. HP SmartFriend Pro is sold separately or as an add-on feature.
[2] Service availability varies by country or region.

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