Opções de serviço e suporte: To fully capitalize on your HP ProLiant servers' capabilities requires a service partner who thoroughly understands your server technology and systems environment. HP Services, an industry leader in provision of multi vender support solutions provides a range of support services designed to meet the varying needs of business. Whether an SMB or large global corporation HP has a ProLiant server support offer to help you speedily deploy and maximize system uptime; Recommended Service - Simplify ProLiant solution implementation, maintenance and management; Support Service - 3 Year, 9x5 Next Business Day coverage, excluding HP holidays only; Deployment Service - Hardware Installation only; Enhanced Service - Optimize service level to increase IT performance and availability; Support Service - 3 Year 13x5 Same Business Day, 4-Hour response coverage; Deployment Service - Installation and Start-up only; Installation & Start-Up of a ProLiant server and Microsoft or Linux O/S per the Customer Description and/or Data Sheet. To be delivered on a scheduled basis 8am-5pm, M-F, excl. HP holidays.3 year Parts, 0 year Labor, 0-year on-site supportServerincludes three years of parts, zero year of labor, zero year of onsite support coverage. Additional information regarding worldwide limitedand technical support is available at:
http://h18004.www1/products/servers/platforms/warranty/index.html
Additional HP support and service coverage for your product that can be purchased locally. For information on availability of service upgrades and the cost for these service upgrades, refer to the HP website at http:///support