Service & support options: HP Care Pack Services provide total care and support expertise with committed response designed to meet your IT and business needs. HP Care Pack services include coverage for the HP branded hardware options qualified for the server that are purchased at the same time or afterward and internal to the enclosure. It also includes the 22" and smaller external monitors and tower UPS options up to 3kVA. These items will be covered at the same service level and for the same coverage period as the server. Coverage of UPS Battery is not included and standardterms & conditions apply. For servers or storage systems installed within a rack, service also covers all HP qualified rack options installed within the same rack; Recommended Service – Simplify ProLiant solution implementation, maintenance and management: Support Service – 3 Year, 9x5 Next Business Day coverage, excluding HP holidays only; Deployment Service – Hardware Installation only; Enhanced Service – Optimize service level to increase IT performance and availability: Support Service – 3 Year 13x5 Same Business Day, 4-Hour response coverage; Deployment Service – Installation and Start-up only1 year Parts, 1 year Labor, 1-year on-site support